CCRC Continuing Care Retirement Communities

Serving others is what we provide in health care environments; it is our product, it is what we are meant to do. People who choose to work in health care do so because they have a desire to provide care, nurture and enhance the lives of those who enter their community. However, a service orientation is not always what is found in health care environments today. This article addresses contemporary leadership and guides readers through a process of developing a service-oriented culture.

Effective leadership is critical to the success of any business or organization. In fact, many experts believe it to be the single most important factor in achieving success. Assisted living and long-term care are not exempt, equally dependent upon effective leadership for success as highlighted for decades in business literature.