"The majority of referral agencies do a good job matching senior citizens with appropriate services," Moeller said, the news source reports.
"Fortunately most of the time, there's no problem at all. But yes, there are those agencies that fall way short of meeting their responsibilities, sometimes endangering the health and well-being of very vulnerable adults."
The new changes would highlight whether or not the agency charges older adults for the services. A disclosure would be given to each client and would require a user's signature. It would describe the promised services, any fees to be charged and the particularities of payment.
Seniors who are looking for day-to-day help or are researching their options for retirement living communities may want to turn to the internet as their first option. Afterward, try visiting each area in person and chatting with staff and residents to get a better feel for the experience.
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